Plan matrix

See which features, allowances and support each SRE Agent plan includes.

SRE Agent has four plans: Free, Pro, Business and Enterprise. This page lists what each one includes. A shorter version appears on your Subscription page, next to your current usage.

Pro and Business start with a 14-day free trial. Prices are in USD. Pro is $49 per month or$490 per year. Business is $250 per month or$2,500 per year. Enterprise is a custom annual contract.

Allowances

Allowance	Free	Pro	Business	Enterprise
Users	3	25	100	Unlimited
AI investigations per month	10	200	1,000	Unlimited
Alerts per month	100	5,000	25,000	Unlimited
Data sources	1	15	50	Unlimited
Audit log retention	7 days	90 days	180 days	365 days

The full list of limits, including rate limits and sizes, is on Limits.

Features

Feature	Free	Pro	Business	Enterprise
Alert intake from webhooks, Slack and the API	Yes	Yes	Yes	Yes
On-call schedules, paging and escalation	Yes	Yes	Yes	Yes
Ops board	Yes	Yes	Yes	Yes
Bring your own LLM	Yes	Yes	Yes	Yes
SLOs you define yourself	Yes	Yes	Yes	Yes
SLO wizard	No	Yes	Yes	Yes
Runbooks and automations	No	Yes	Yes	Yes
Synthetic checks	No	Yes	Yes	Yes
Status page	No	Yes	Yes	Yes
Remote agents	No	Yes	Yes	Yes
Encrypted secret notes on cards	No	Yes	Yes	Yes
Hand a fix to your local agent	No	Yes	Yes	Yes
Control Tower	No	No	Yes	Yes
Infrastructure suite (Efficiency, Teams, Network map, Security, Explorer)	No	No	Yes	Yes
Compliance evidence and audit exports	No	No	Yes	Yes
Custom status page branding (logo and brand color)	No	No	Yes	Yes
Ticket sync (mirror a card with a Jira, Zoho Sprints or GitHub issue)	No	No	Yes	Yes
GitHub, Tickets and MCP connections	No	No	Yes	Yes
Fix pull requests through the GitHub App	No	No	Yes	Yes
Run fixes in your own CI or on your own machine	No	No	Yes	Yes
SSO with OIDC and SAML	No	No	Yes	Yes
Parent and child organizations	No	No	No	Yes

Runbook, check and agent counts

Count	Free	Pro	Business	Enterprise
Runbooks	None	50	250	Unlimited
Runbook connectors	1	15	50	Unlimited
Synthetic checks	None	50	200	Unlimited
Remote agents	None	5	25	Unlimited
Investigations running at the same time	1	5	8	10
Child organizations	None	None	None	Up to 10

A child organization uses its parent’s plan. Users, monthly investigations, alerts and AI usage, and synthetic checks are counted across the parent and its children together.

When a feature is not on your plan

A page or button for a feature outside your plan shows an upgrade prompt instead of the feature. A request that needs it answers with “This feature isn’t included in your current plan.” If you downgrade, branding already on your public status page stays as it is, and SSO providers you already set up keep working. You can only add new ones on a plan that includes them.

To change plans, see your Subscription page.

Related

• Choose a plan and manage billing: upgrade, change plan or cancel.
• What is SRE Agent: a short tour of what the plans include.